Terms of Service

Welcome to Habitaq. By accessing or using our platform at habitaq.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By using the Service, you confirm that you are at least 18 years old and agree to comply with these Terms. If you do not agree, please do not use the Service.

2. Description of Service

Habitaq is a community-based platform where residents share their experiences about rental properties, landlords, and neighborhoods. Users can search for properties, read reviews, and submit their own reviews to help others make informed housing decisions.

3. User Accounts

• You may browse the Service without an account, but certain features (such as viewing full reviews) require contributing a review.
• If you create an account, you are responsible for maintaining the security of your credentials.
• You agree to provide accurate information and keep it up to date.
• We reserve the right to suspend or terminate accounts that violate these Terms.

4. User-Generated Content

Your reviews and content

When you submit a review, photo, or other content to Habitaq, you:

• Retain ownership of your content
• Grant Habitaq a non-exclusive, worldwide, royalty-free license to display, distribute, and promote your content on the Service
• Confirm that your review is based on a genuine experience at the property
• Agree not to submit false, misleading, defamatory, or malicious content

Content guidelines

Reviews must be:

• Honest: Based on your actual experience living at the property
• Respectful: Free from personal attacks, hate speech, threats, or harassment
• Relevant: Focused on the property, landlord, building, or neighborhood
• Original: Written by you, not copied from other sources

We reserve the right to remove content that violates these guidelines or is reported by other users.

5. Review Access Model

Habitaq operates on a community-driven access model. To view full reviews on the platform, users must first contribute a review of their own. This ensures the community grows through mutual participation. Temporary access may be granted after submitting a review, even before email verification is complete.

6. Property Claims

Property owners and managers may claim their property listing on Habitaq. Claims are subject to verification by our team. Claiming a property does not grant the ability to remove or alter legitimate reviews.

7. Prohibited Conduct

You agree not to:

• Submit fake or fraudulent reviews
• Impersonate another person or entity
• Use automated tools to scrape, collect, or submit content
• Attempt to manipulate ratings or reviews
• Harass, threaten, or intimidate other users
• Upload malicious files or content
• Interfere with the operation of the Service
• Use the Service for any illegal purpose

8. Moderation

All reviews are subject to moderation before being published. We review content for compliance with our guidelines but do not verify the factual accuracy of every claim. Reviews represent the opinions of individual users, not of Habitaq.

9. Disclaimer

The Service is provided "as is" without warranties of any kind. Habitaq does not guarantee the accuracy, completeness, or reliability of any review or information on the platform. Reviews reflect the personal experiences and opinions of individual users.

Habitaq is not a real estate agent, property manager, or housing inspector. We do not verify property conditions and are not responsible for housing decisions made based on information found on the platform.

10. Limitation of Liability

To the fullest extent permitted by law, Habitaq shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to housing decisions made based on reviews.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms. We encourage you to review this page periodically.

12. Contact

If you have questions about these Terms, please contact us at:

Email: [email protected]